Downtown Atlanta Dentistry

Virginia Ansley 2 months ago

The staff are very polite and attentive to all your needs and concerns no matter how minute you might believe it to be. You could leave off info off registration form but get there it's not more of the priority than getting the service attended to your scheduled appointment. The front desk personnel will let you know after check up or procedure if anything else was required. Whatever manager or billing situations comes into view the matter will be thoroughly investigated to make sure any mistakes occurred with insurance coverage process. You feel as nothing else matters than making you feel better than before you came into their office. As a long time customer who's had sensitivity issues not put down or ignored compared to other businesses these days wants to lump you up with everybody else instead of the unique individual God created. Dr. Rodgers and staff goes beyond the average caregivers in the medical field. I remember he took care of a matter that another dentist messed up. Instead of him passing me off to another specialist. It wasn't necessarily as I understood to be in his field of service but was within his capability to do. It's appreciated very much in these days when

Aaliyah Brooks 3 months ago

Horrible experience. Scheduled an appointment for 7am. They didn’t tell me where to park as they knew I was a first time patient. I called the day of to see where to park. Initially it seem fine after that. Tech took x-rays, doc came in and then I sat for an hour. I got someone’s attention and asked if I was ready to go as I waited for an hour just sitting there. She said well the first appointment is 2 hours and i told her no one told me that when i was making the appointment and that would had been helpful to know. I’m not sure what dentist appointment is needed for 2 hours. All together in the office for an hour and half at this point. The “gum specialist” came in and did the cleaning. I left. Well they claim they validate parking for 2 hours and I still had to park to get out because they had me sitting for over an hour. It was a terrible experience for a new patient visit and still haven’t received the recommendation. I asked the text system to for someone to call me back last Thursday (same as my appointment). I didn’t receive a call until today which I indicated after over 5 hours waiting for a call back, asked if someone could contact me Tuesday. I received the call today.

renee f 3 months ago

The office was clean, organized, and ran on time, which I really appreciated. It’s clear that everyone genuinely cares about their patients and takes pride in providing quality care. If you’re looking for a dentist who is knowledgeable, compassionate, and attentive, I highly recommend this practice. I couldn’t be happier with my experience and will definitely continue coming here for my dental care.

Adrianne Curry 6 months ago

I can’t thank Dr. Shah and her entire team enough including Johnny the hygienist! I was so nervous and anxious when I arrived, but everyone was so kind and made me feel very comfortable. I felt that I was treated with respect and care as an individual which I value. The team was also very knowledgeable and all of my questions were answered thoroughly. I would highly recommend Dr. Shah and her team to anyone with reservations or searching for a knowledgeable and caring provider. Thank you Dr. Shah!

Meaghan McCarthy 8 months ago

I cannot recommend Downtown Dentistry enough! The office manager is absolute joy, welcomed me with a warm and bright smile immediately. Remembered my name and details about me! I use Johnny as my hygienist and I have never had a dentist experience that I look forward too! Johnny always remembers me and we have a great time chatting. He is efficient, painless, and gentle. My teeth and I are thankful for Downtown Dentistry!